Category Archives: Customer Experiences

The cost of airline travel today has never been cheaper

Posted on March 28, 2012 by markkolier

Back more than thirty years ago when I went to college in Los Angeles and flew back to New York to visit my family, I recall paying (well actually my parents did) $99 each way to fly from L.A. to … Continue reading →

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I am waving bye-bye Blackberry

Posted on March 26, 2012 by markkolier

I could not wait any longer. As a longtime customer (more than ten years) of Blackberry devices I feel I gave them ample time to give me a reason to buy a new device from them as my now ancient … Continue reading →

Posted in Brand Advertising, Communication, Customer Experiences, Mobile Communication, Technology | Tagged , , , , , | 6 Comments

A Kindle Fire is cool, an iPad is cooler – an iPadlet could be coolest

Posted on March 19, 2012 by markkolier

When I got my Amazon Kindle over the past holiday season I had my first opportunity to use a tablet for any length of time. I liked the smaller compact size – it fit into my briefcase better than an … Continue reading →

Posted in Communication, Customer Experiences, Innovation, Mobile Communication, Technology | Tagged , , , , , , , , , | 4 Comments

Starbucks has already become that 3rd place

Posted on March 14, 2012 by markkolier

It’s generally accepted that for most people, home and work are the first two places. For retail establishments like Starbucks and McDonalds (to name just two), the battle to become the most popular 3rd place is never-ending. I’ve expressed my … Continue reading →

Posted in Advertising, Best business practices, Brand Advertising, Community, Customer Experiences, Living in the World Today | Tagged , , , , , | Leave a comment

The Target.com website has nothing worth buying

Posted on March 2, 2012 by markkolier

Have you ever gone to the Target.com website? I had a couple of Target gift cards from the holidays and there’s no Target store all that close to where I live. So I finally decided to try to use the … Continue reading →

Posted in Brand Advertising, Communication, Customer Experiences, Marketing stuff, Technology | Tagged , , , , | 2 Comments

Now’s the time for more social networks but do you have time for more social networking?

Posted on February 20, 2012 by markkolier

Who’s got more time for social networking? Already I find myself spending less and less time on Facebook. It may seem like I am on FB all the time to some people but I leave the tab open on my … Continue reading →

Posted in Customer Experiences, Entertainment, Living in the World Today, Marketing stuff, Mobile Communication, Social Media | Tagged , , , , , , , | Leave a comment

What is it about IKEA?

Posted on February 3, 2012 by markkolier

Less than two weeks ago I made my first trip to IKEA. I realize that this puts me far into the minority and now that I have been there truly EVERYONE has been to an IKEA – or so it … Continue reading →

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Generic brands don’t always mean the lowest price

Posted on February 1, 2012 by markkolier

In the era of stretching a paycheck, generic brands have moved from the fringes to the mainstream. Every day people consider the value of purchasing a ‘non-brand’ when visiting a supermarket, or big box retailer like Costco, Target or Wal-Mart. … Continue reading →

Posted in Advertising, Brand Advertising, Customer Experiences, Living in the World Today, Marketing stuff | Tagged , , , , , , | Leave a comment

People have no time to be idle

Posted on January 23, 2012 by markkolier

I saw it again last Saturday night. At the restaurant where my wife and I were sharing a nice dinner on a snowy Saturday night there was a couple at the next table who spent a good part of the … Continue reading →

Posted in Communication, Customer Experiences, Living in the World Today, Technology | Tagged , , , , , , | 3 Comments

My recent Amtrak ‘experience’

Posted on January 20, 2012 by markkolier

I am far from unique in looking at train travel as an option to air, bus, and car travel. Having ridden trains in a number of countries (most recently in China) I am favorably inclined to ride a train since … Continue reading →

Posted in Customer Experiences, Living in the World Today, Travel | Tagged , , , , | 4 Comments