Category Archives: Travel

Misreported data is useless

My post earlier this year on “Bad Data is Worse than No Data” did not address what is likely a larger problem when it comes to auctioning data sets. Under cover of ‘best intentions’, misreported data is misinformation. An example: … Continue reading

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A portable professional life after two weeks

Now that road trip #1 has been over for nearly a week and I’m for a month ‘living’ out west 3,250 miles from home base, it’s real. And disrupting. And I love it. I wake up and a at work … Continue reading

Posted in Living in the World Today, Travel | Tagged , , , , , , | 1 Comment

A portable professional life

I’m about to embark on an extended (6 weeks) “working while out-of-the office experience”. I don’t expect to work any less than I normally do which is to say – I’ll be working a lot. Meeting in person with clients … Continue reading

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How U.S. Millennials are like Chinese tourists

U.S. Millennials clearly behave differently than their mostly Baby Boomer and Gen X parents. What I have observed from many millennials is a different value system when it comes to how they like to spend their time as opposed to … Continue reading

Posted in China Marketing, Travel | Tagged , , , , , | 2 Comments

Have you actually ever stayed in an airbnb place?

Before a couple of weeks ago I would have had to say – no, I think airbnb is a cool idea but I’ve never stayed anywhere via their portal.   That’s not true any longer, I’ve taken the plunge.  It wasn’t … Continue reading

Posted in Customer Experiences, Innovation, Living in the World Today, Sharing economy, Travel | Tagged , , , , , , , , , | 5 Comments

The future will include mobile phone usage on planes

With the FAA’s recent decision to approve the use of electronic devices beyond airport gates and tarmacs, the vitriol and outrage against people talking on their mobile devices on planes is deafening.   Let me go on record as not being … Continue reading

Posted in Airlines, Customer Experiences, Travel | Tagged , , , , , | 4 Comments

In flight internet service offers poor customer value

More than three years ago I wrote a post noting that gogo internet service http://www.gogoair.com was so-so.   I’ve used the service when available and again this past week I flew on a certain airline that offered the gogo internet service.    I’m here … Continue reading

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