Category Archives: Marketing stuff

Things I am thinking about with regard to customer experiences and marketing

The U.S. – China Syndrome today

Posted on December 14, 2020 by markkolier

When I think about the interesting and good times I spent traveling in and around China, I have fond memories of the people I met and the places I went.  Admittedly, as a business endeavor, my efforts to help Chinese … Continue reading →

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Let’s help save restaurants but restaurants can also help themselves

Posted on November 19, 2020 by markkolier

We’re more than 8 months into the Covid-19 pandemic, and owner-operated as well as chain restaurants like California Pizza Kitchen and Le Pain Quotidien,have gone bankrupt or out of business altogether. Many other chains are on the brink or worse. … Continue reading →

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Commuting, working, eating & living in metro NYC during a mature pandemic

Posted on September 14, 2020 by markkolier

It is safe to say that these are no longer the early stages of the global 2020 Covid-19 pandemic.  I have been asked a number of times ‘what’s is it like in and around New York City?’  Until recently, aside … Continue reading →

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Digital natives have an advantage during the Coronavirus pandemic

Posted on August 24, 2020 by markkolier

If you are under 40 you are a digital native.  Most of the under-40 group has been online since at least their teenage years. Having been attached to screens and aspects of the virtual world has made this group much … Continue reading →

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The point I missed about podcasts

Posted on August 3, 2020 by markkolier

A couple of years ago I posted that I liked podcasts well enough but felt that since I could read so much faster than I could listen.. Continue reading →

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Dining out and going back into the cave

Posted on July 9, 2020 by markkolier

A recent post was about fine dining restaurants and face masks not going well together. Well I have an admission to make. About ten days ago I went to a restaurant.  AND I wore pants!  My wife and I met … Continue reading →

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E-mail communication during a Global Pandemic

Posted on June 25, 2020 by markkolier

I belong to two gyms one of which is $10/month and the other in New York City is more expensive but not crazy. I have not been to either gym since March, and I am in no hurry to get … Continue reading →

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Road trip over – back in the office

Posted on March 3, 2020 by markkolier

The five-day trip back east from the California desert was a breeze.  We drove not more than 10 hours in any one day. Most days were between 8 and 10 hours.  Weather was not an issue at all which was … Continue reading →

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Why I have always underestimated the benefits of bowling

Posted on December 16, 2019 by markkolier

Not far from where I live in the NYC suburbs, a new mall has opened which in and of itself is unusual in the U.S. today.  It’s easy to write about the demise of malls which has been mostly the … Continue reading →

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Not all Boomers are OK Boomers

Posted on November 21, 2019 by markkolier

Memes can be funny and cutting at the same time.  But they can also generalize to the max. Given that I am a baby boomer I am very aware of the different ways Boomers process and react to the current … Continue reading →

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