Category Archives: Best business practices

When it comes to clients who should deliver the bad news?

When you’re involved in a service business it’s no secret that not everything goes right all the time. Making the client aware of the bad news is probably one of the least pleasant things we professionals experience. But in that … Continue reading

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The Long Tail of Old Jobs

There aren’t many but there are still a few horse-drawn carriages on the streets of New York City – a somewhat controversial subject between Mayor DeBlasio, animal rights activists, and the owners of stables on the city’s west side. The … Continue reading

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Slide presentations are not about how smart you look

Most business professionals today need to have at least some basic skills in PowerPoint or some other presentation format. I know this because personally I am pretty lousy at creating attractive and interesting PPTs. The one thing I do keep … Continue reading

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When things go wrong, it’s ok to be angry but be a pro

When it comes to athletics, there’s a big difference between being an amateur and a being a professional.   Some amateurs can be highly capable and every bit as good as a professional. What separates them from professionals is that they … Continue reading

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Apple Watch is an interruptive device

Last week I ranted about unwanted LinkedIn invitations. I had a few interesting conversations with readers. So now I turn my sights on the Apple Watch, which has been around for nearly two years. I know quite a few people … Continue reading

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Marketing 101 – Use evidence of success to drive decisions

Data-driven marketing, Big Data, and all the related terms should be at the forefront of the minds of marketers.  73% of all digital spending in 2016 will be purchased programmatically.   http://www.pymnts.com/news/retail/2016/is-the-future-of-advertising-already-here/. Do more of what works, less of what … Continue reading

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Who really wants to write a check?

My daughter who moved to the Midwest earlier this year is moving into a new apartment and was asked to provide a check. She’d only written a few and had to ask ‘how do I write a check again?’   While … Continue reading

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