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Category Archives: Best business practices
Starbucks has already become that 3rd place
It’s generally accepted that for most people, home and work are the first two places. For retail establishments like Starbucks and McDonalds (to name just two), the battle to become the most popular 3rd place is never-ending. I’ve expressed my … Continue reading
$16 for a hotel in-room movie is ridiculous
In the highly competitive hotel industry, creating revenue from sources other than the actual room charge itself is critical. Hotel food and drinks are priced substantially higher than what would be considered ‘normal’ retail prices. And anyone that has stayed … Continue reading
Why isn’t professional tennis marketed in the U.S.A?
I’ve been playing tennis since I was a teenager and have been a fan of the game for longer than that. For many Americans professional tennis in the United States is all about the United States Open and little else. … Continue reading
Ink on Paper – when a business career gets lost in transition
I recently sat next to a printing sales guy at a direct marketing industry luncheon. He works for a well-known manufacturer that has been in business for many years. A very bright and engaging fellow, he asked me how I … Continue reading
Better employee productivity should create new ‘new’ jobs
But it hasn’t quite worked out that way. Last week’s news from Pepsi-Cola CEO Indra Nooyi that the company was planning to cut (for a change they did not use the word ‘layoff’ so these folks are not coming back) … Continue reading
When will a LinkedIn Profile replace a resume?
I have looked at many resumes over the years. Most of them are conventionally boring as if a resume writing service had advised the candidate to play it safe. Consequently most resumes are anything but memorable. Your resume should supposedly … Continue reading
What is it about IKEA?
Less than two weeks ago I made my first trip to IKEA. I realize that this puts me far into the minority and now that I have been there truly EVERYONE has been to an IKEA – or so it … Continue reading
Posted in Best business practices, Customer Experiences
Tagged Big stores, DIY, Do it yourself, IKEA, Stew Leonard's
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The U.S. pushing China on trade practices won’t work
It’s an election year here in the United States. 2012 will also mark changes in the Chinese government as well. The backdrop to all of this is a seemingly constant stream of rhetoric from the U.S. that China has unfair … Continue reading
Is your office open on Martin Luther King Jr. Day?
Until this year we’ve never been closed on MLK day. There are a number of reasons none of which are all that compelling. From years past we have traditionally offered ten official ‘company’ holidays. At the beginning of each year … Continue reading
The Way I See It - Mark Kolier 