Tag Archives: The New York Times

Will consumers accept retail credit card surcharges?

Posted on December 23, 2013 by

Last week I read an article in the December 19th issue of The New York Times describing how credit card companies like American Express, Master Card and Visa are considering altering policies that disallow retailers the ability to charge consumers … Continue reading →

Posted in Best business practices, Consumer Attitudes, Consumer Behavior, Customer Experiences | Tagged , , , , , , , , | Leave a comment

At all costs avoid the ‘endless feedback loop of you’

Posted on December 10, 2012 by

I wrote a post recently about serial cookie deleters in relation to online tracking http://wp.me/pn6jX-Iw. One of the sources I cited was Jeffrey Rosen’s Sunday NY Times article “Who do they think you are”  . I also noted a line in … Continue reading →

Posted in Customer Experiences, Entertainment, Innovation, Living in the World Today, Media, Personal Privacy, Technology | Tagged , , , , , , , , | 1 Comment

You can’t have a signed copy of an e-book

Posted on December 15, 2010 by

I received a nice gift from a good friend and associate last week. It was a signed copy of restaurateur Danny Meyer’s 2006 book ‘Setting the Table’ (very good book too). I didn’t know it was signed until I opened … Continue reading →

Posted in Customer Experiences, Living in the World Today, Marketing stuff | Tagged , , , , , , , , | Leave a comment