Category Archives: Living in the World Today

Heading to China to see what I can see

Some time ago I posted that I wanted our company to be more global in scope – http://wp.me/pJX7l-Q. This afternoon I leave on an 8 day trip to China to meet people and learn a great many things about how … Continue reading

Posted in Living in the World Today, Marketing stuff | Tagged , , | Leave a comment

When did a double dip stop being an ice cream cone?

Note: Since I am in no way any kind of economist my perspective is that of a layman. It seems to me that economists and some people are almost resigned to accepting that a double dip recession is likely if … Continue reading

Posted in Living in the World Today | Tagged , , , , , | 2 Comments

Do you use red dot laser like focus?

I was having lunch with a business friend yesterday and we were talking about people who lack the ability to focus on the task at hand. These days it seems more difficult than ever given the unending flow of information … Continue reading

Posted in Living in the World Today | Tagged , , , | Leave a comment

I’m just a guy with a desk and a phone

I started and have piloted CGSM Inc. for more than 14 years. The changes we’ve undergone over those years are both necessary and remarkable. The changes are continuing (exciting and fun!) and I know that won’t ever stop. My management … Continue reading

Posted in Customer Experiences, Living in the World Today, Marketing stuff | Tagged , , | Leave a comment

Groupon had a very good week

Facebook launched its new location based service ‘Places’ last week. Like many things with new Facebook products invasion of privacy was an issue. In the case of Facebook places it allows your friends to broadcast where you are and they … Continue reading

Posted in Customer Experiences, Living in the World Today, Marketing stuff, Social Media | Tagged , , , , , , | Leave a comment

Colleges and Universities are all about marketing their brands

With our daughter a rising high school senior (when exactly did that expression become so popular?), our family is deep into college consideration. Having been through this with our son four years ago we have a little experience. But like … Continue reading

Posted in Customer Experiences, Living in the World Today, Marketing stuff | Tagged , , , , , | Leave a comment

Holiday layaway plans are a bad deal – or are they?

Do you remember Christmas Clubs? During the Great Depression bank customers would put money aside each week into a special savings account and get it back at the end of the year for Christmas shopping. Sears has brought back this … Continue reading

Posted in Customer Experiences, Living in the World Today, Marketing stuff | Tagged , , , | Leave a comment

Internet access at 35,000 feet – GoGo is just so so

I’ve been on a flight or maybe two that offered internet access this year but they were short flights – under 3 hours so it did not seem necessary. This past week I flew from the East Coast to the … Continue reading

Posted in Customer Experiences, Living in the World Today, Marketing stuff | Tagged , , , | 3 Comments

Former Jet Blue flight attendant Steven Slater is no kind of hero

Jet Blue got unlucky in having a long time employee snap on a flight earlier this week. Compelling story? Well it is an unusual that’s for sure. In fact Mr. Slater is ‘overwhelmed’ by the attention – http://nyti.ms/c1XE8M. In the … Continue reading

Posted in Customer Experiences, Living in the World Today | Tagged , , , | 1 Comment

In Mark Hurd’s case the affair was not the thing

The news came blaring across this past Friday afternoon. Hewlett-Packard CEO Mark Hurd had abruptly resigned (or had been asked to resign more properly). This occurred after it was revealed that Mr. Hurd had not disclosed a ‘close personal relationship’ … Continue reading

Posted in Living in the World Today | Tagged , , , , | 2 Comments