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Category Archives: Living in the World Today
Assistants and Associates have to be better at screening phone calls
I called a good friend of mine the other evening at his office at 5PM. He just took a very important job at a big investment firm. Since he has moved over there he’s called me several times and I … Continue reading
Posted in Customer Experiences, Living in the World Today
Tagged assistants, Caller Id, Office etiquette
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The problem is it isn’t real life
At our agency we talk about the value of authenticity in marketing and that people can sense when they are being put on. Last week’s news featured reports http://bit.ly/gKfszd from Celebration, Florida on a murder that took place on over … Continue reading
Posted in Customer Experiences, Living in the World Today
Tagged Authenticity, Celebration, Florida, The Villages, Walt Disney
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Taking the day off from Twitter and Facebook – is it a sacrifice or a vacation?
I will start by noting that I like Alicia Keys’ music and whole vibe actually. I respect Lady Gaga as a premiere performer who really gets in touch with her audience. So why was I shaking my head when I … Continue reading
What will be the hot tech gift this holiday season?
After a somewhat encouraging Black Friday and ensuing holiday shopping weekend (up 6% over 2009) today is Cyber Monday and many feel this may be the biggest shopping day next to the last Saturday before Christmas (that’s December 18th this … Continue reading
Groupon might be gobbled up by Google
Marissa Mayer, Vice President of Search Product and User Experience at Google, is reported to be interested in Google’s purchasing internet coupon star Groupon. In Kara Swisher’s ‘All Things D’ report http://read.bi/bgRQwy the price tag is said to be well … Continue reading
Posted in Living in the World Today, Social Media
Tagged All things D, Andrew Mason, Facebook, Google, Google Street View, Groupon, Kara Swisher, Marissa Mayer
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Thanksgiving is the best holiday
I posted this three years ago and rarely do my sentiments remain exactly the same when it comes to past posts – this one is an exception! Happy Thanksgiving 2013 style! Of all the holidays in the United States … Continue reading
Yelp and Foursquare should go to the altar together
Being on the road again in mostly unfamiliar cities I have been using Yelp – http://www.yelp.com more and more. Enabled with GPS technology on my smartphone, Yelp allows me to search out the nearest coffee shops, wine bars, restaurants and … Continue reading
California Dreamin’ – Why I am attending the Governor’s Global Climate Summit
Not that I have any problem coming to the Golden State in mid-November, (although it figures that I missed a gorgeous mid-fall weather weekend in Connecticut with temperatures way above normal) , but my interest in helping Chinese companies bring … Continue reading
Airlines – they can’t get away with this – can they?
Actually I am convinced that airlines can and will try to get away with everything they can. For instance I am traveling on American to the west coast next week and decided to change my flight from the redeye on … Continue reading