Tag Archives: assistants

Assistants and Associates have to be better at screening phone calls

Posted on December 10, 2010 by markkolier

I called a good friend of mine the other evening at his office at 5PM. He just took a very important job at a big investment firm. Since he has moved over there he’s called me several times and I … Continue reading →

Posted in Customer Experiences, Living in the World Today | Tagged , , | Leave a comment

Respect my time!

Posted on June 23, 2009 by markkolier

I have spent the better part of my professional career reaching out to prospective customers so I like to think I have a pretty good feel for what works and what does not. Back in the day (this is a … Continue reading →

Posted in Living in the World Today | Tagged , , | 2 Comments