Tag Archives: Verizon

Mobile data service in Asia – Verizon and 4G phones are a bad match

Posted on June 4, 2012 by markkolier

4G mobile phones are still being labeled as ‘next generation’ but I am already looking forward to the following generation since my Motorola Droid Razr with Verizon service is not only bad – it’s mostly non-existent. Verizon is one of … Continue reading →

Posted in Best business practices, Business in China, China, Communication, Customer Experiences, Innovation, Living in the World Today, Mobile Communication, Technology | Tagged , , , , , , , , , , , , , , , | 4 Comments

Verizon’s convenience fee back off – was it all part of their strategy?

Posted on January 4, 2012 by markkolier

Mobile communications companies share the collective animosity of their customers. It does not matter if you are an AT & T subscriber, T-Mobile, Verizon or any other provider. The customers that stay with you are choosing you for one of … Continue reading →

Posted in Best business practices, Communication, Mobile Communication | Tagged , , , , | 2 Comments

Apple’s not new iPhone – Tim Cook drops a dud

Posted on October 5, 2011 by markkolier

Steve Jobs has ceded his CEO status to Timothy D. Cook. Apple aficionados (I do not count myself among them) were more than eagerly awaiting what they thought would be another watershed event – the unveiling of the iPhone 5. … Continue reading →

Posted in Communication, Innovation, Mobile Communication, Technology | Tagged , , , , , , , | 2 Comments

A not so fun afternoon dealing with customer service at American Airlines and Verizon

Posted on April 15, 2011 by markkolier

Everyone I know that flies a lot has their own horror stories to tell. Everyone that has a mobile phone or mobile broadband service has complained about their carrier. While my experiences with American Airlines and Verizon yesterday would not … Continue reading →

Posted in Best business practices, Communication, Customer Experiences, Marketing stuff | Tagged , , , , | 5 Comments

Free Wi-Fi access – wouldn’t it be nice?

Posted on October 22, 2010 by markkolier

Since I will be traveling from Connecticut to New York more frequently now that we are opening a New York City office (Soho here we come!), the need for my being ‘connected’ has never been greater. Up until now I … Continue reading →

Posted in Customer Experiences, Living in the World Today, Marketing stuff | Tagged , , , , , , , , , | Leave a comment

The BlackBerry Storm 2 – an improvement

Posted on June 21, 2010 by markkolier

Since the iPhone remains on the AT & T platform I am just not interested in experiencing the vagaries of AT & T service. That’s why I decided on sticking with BlackBerry in the first place. My first BB Storm … Continue reading →

Posted in Customer Experiences, Marketing stuff | Tagged , , , | Leave a comment

Palm Pre – why a rising star fell fast

Posted on March 22, 2010 by markkolier

Palm shares plunged this past Friday March 19th to their lowest level in more than a year.  The Palm Pre Smartphone was to be the ‘killer app’ forecast to bring Palm back to relevancy.  In fact Palm noted in a … Continue reading →

Posted in Customer Experiences, Marketing stuff | Tagged , , , , , , , , | Leave a comment