Tag Archives: New York Mets

Major League Baseball puts listening to the game behind a paywall

Posted on May 9, 2012 by markkolier

Over the weekend I came into the office to catch up on a couple of hours of work. On the way to the office I had been listening (on the car radio) to my beloved New York Mets’ – http://newyork.mets.mlb.com … Continue reading →

Posted in Best business practices, Brand Advertising, Customer Experiences, Marketing stuff | Tagged , , , , , , , , , , , | Leave a comment

How Citi Field’s Acela Club turned around a potentially terrible customer experience

Posted on April 11, 2011 by markkolier

Friday afternoon was opening day at CitiField for my beloved New York Mets or as Steve Somers of WFAN coined it – the Wilponzi’s. Ouch. It was a cold and dreary day like many days in early April at baseball … Continue reading →

Posted in Best business practices, Customer Experiences | Tagged , , , , , , , , , | 4 Comments

The New York Mets need marketing

Posted on March 12, 2010 by markkolier

My creative director Nader Ashway and I not only work together but we share a passion for the New York Mets.   This is a collaborative post.   As a season-ticket holder, I get to see all the colorful communications the Mets … Continue reading →

Posted in Customer Experiences, Marketing stuff | Tagged , , , , , | 2 Comments