Category Archives: Living in the World Today

Leadership Lessons from Gettysburg

Posted on August 17, 2009 by markkolier

Prior to this year what I knew about the battle of Gettysburg you could put on the head of a pin. I did know that it occurred during the Civil War and it was some sort of key battle. I … Continue reading →

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Recommendation systems are great but here’s one that would never work

Posted on August 11, 2009 by markkolier

The housing news of late continues to be dire for the most part. There are some indications that the bottom may have been reached as some areas of the U.S. are experiencing an actual uptick in new and existing home … Continue reading →

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Beware of the U.S. neighbor to the south

Posted on August 5, 2009 by markkolier

My wife, family and I have been to Mexico a half a dozen times over the past 11 years. As a vacation spot Mexico has much to offer and it has only gotten better. Many of our American friends react … Continue reading →

Posted in Customer Experiences, Living in the World Today | 3 Comments

It’s time for national 24/7 Wi-Fi access – anywhere and anytime

Posted on July 22, 2009 by markkolier

I move around a lot. More and more I rely on my PDA to communicate. But here I am in a Starbucks in NYC having finished a meeting and preparing for another one. I don’t have a Wi-Fi access card … Continue reading →

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Doctors and Customer service – an oxymoron?

Posted on July 13, 2009 by markkolier

I have been a patron of a medical practice in my hometown for more than 17 years. The office is conveniently located to my house and office which for me is a top priority. The location is the only consistent … Continue reading →

Posted in Customer Experiences, Living in the World Today | 1 Comment

Is A National Minimum Wage Still Relevant?

Posted on July 7, 2009 by markkolier

A relatively short article on the U.S. Minimum wage in Monday’s Wall Street Journal caught my attention. http://online.wsj.com/article/SB124684183990798403.html. As you may have heard the minimum wage is raised July 24th this month to $ 7.25 per hour (from $ 6.55). … Continue reading →

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Respect my time!

Posted on June 23, 2009 by markkolier

I have spent the better part of my professional career reaching out to prospective customers so I like to think I have a pretty good feel for what works and what does not. Back in the day (this is a … Continue reading →

Posted in Living in the World Today | Tagged , , | 2 Comments

Facebook and the backlash effect – when too much becomes too much

Posted on June 6, 2009 by markkolier

The fastest growing segment on Facebook is the group aged 35-49. People are reconnecting with high school and college friends that they have lost touch with. Just type a name into Facebook, and you have a reasonably good chance of … Continue reading →

Posted in Living in the World Today, Social Media | 1 Comment

Ahead of the curve – I have had a Netbook for years but didn’t know it until now

Posted on June 2, 2009 by markkolier

When I was in Tokyo earlier this year in March my friend and I went over to Akihabara which is the area in Tokyo that has all the newest gadgets and technology. I was interested in this since innovative technology … Continue reading →

Posted in Customer Experiences, Living in the World Today | Tagged , , , , | 1 Comment

I need new skills. You do too.

Posted on April 15, 2009 by markkolier

Even though I run my own company I feel I still must answer to my employees, clients and colleagues.   Everyone is counting on me to keep up with what is new in communications, advertising and specifically direct response marketing.  A … Continue reading →

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