Tag Archives: Admiral’s Club

A not so fun afternoon dealing with customer service at American Airlines and Verizon

Everyone I know that flies a lot has their own horror stories to tell. Everyone that has a mobile phone or mobile broadband service has complained about their carrier. While my experiences with American Airlines and Verizon yesterday would not … Continue reading

Posted in Best business practices, Communication, Customer Experiences, Marketing stuff | Tagged , , , , | 5 Comments