Tag Archives: breaking promises

Will Dell Computer’s breaking of its promise be its downfall?

If you read the article in the NY Times this past Monday http://nyti.ms/cLeFl6 you saw that Dell Computer had a series of problems with its computers failing at the University of Texas (among others like Wal-Mart, Wells Fargo and the … Continue reading

Posted in Customer Experiences, Marketing stuff | Tagged , , , , | 4 Comments